Challenges and Opportunities of 

Banking Industry

Challengers

• Destructive technology – Inability to adapt new technology given time. There are two main technologies,
1. AI (Artificial Intelligent)
2. Cloud Computing
• Political instability
• Intense competition
• Global competition
• Banking Risk – Credit risk and Liquidity risk
• Retention of employers
• Retention of customers
• Lack of skills and competencies of employers
• Rural market penetration
• High transaction cost

Opportunities

• Offering innovative product
• Door to door service approach
• Cyber services
• Non performing advantages management
• Asset reconstructions
• Change in lending process